REFUND POLICY
A legal disclaimer
All donations made through our fundraising website are considered final. We are committed to using your contributions to support our mission and fundraising goals. However, we understand that situations may arise where a refund might be requested. This Refund Policy outlines the circumstances under which a refund may be considered.
Refund Policy -
Refunds may be considered under the following conditions:
Duplicate Donations: If you accidentally make multiple donations for the same amount and request a refund for the duplicate donation within 14 days, we may process a refund.
Processing Errors: If there was an error in the processing of your donation or an issue with the payment gateway, you may be eligible for a refund.
1. To request a refund, please contact us within 14 days of the donation date at iamtradingtoday@gmail.com. Include the following information in your request:
Full name
Email address used for the donation
Donation amount and transaction ID (if available)
Reason for requesting a refund
2. Processing Refunds
If your refund request meets the eligibility criteria, we will process the refund as soon as possible. Refunds will be issued to the original payment method used at the time of donation. Please allow up to [10] business days for the refund to be reflected in your account.
3. Non-Refundable Donations
The following types of donations are non-refundable:
Donations made outside the 14-day window: Requests for refunds made after 14 days from the donation date will not be processed.
Donations made as part of a fundraising event or campaign with specific terms: Donations made for special events or campaigns may be non-refundable based on the event’s terms and conditions.
4. Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on our website with an updated effective date. Continued use of our website or participation in our fundraising efforts after any changes constitutes acceptance of the revised policy.
5. Contact Us
If you have any questions or need assistance regarding this Refund Policy, please contact us at:
iamtradingtoday@gmail.com
Effective Date: August 1st, 2024